To secure access to your billing information and protect the privacy of others, the billing dashboard expires after a given amount of time. If your device has inactively been on the billing dashboard, the session may timeout to keep your account secure. When your session times out, you may run into the following error:

To resolve this issue, click the Return to previous page button and refresh the School Buddy Schools Billing page found here. Then, a new session will be generated for you. If you're still running into issues, please reach the Support Team by using the chat icon in the bottom right of the School Buddy website.

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